General provisions
This privacy policy regulates the principles of collection, processing and storage of personal data. Personal data is collected, processed and stored by the controller of personal data, Matsalu Lahe Kodu OÜ (hereinafter referred to as the data processor).
A data subject for the purposes of the privacy policy is a customer or other natural person whose personal data is processed by the data processor.
A customer for the purposes of the privacy policy is anyone who purchases goods or services from the data processor's website.
The data processor complies with the principles of data processing set out in legislation, including processing the data processor's personal data lawfully, fairly and securely. The data processor is able to confirm that personal data has been processed in accordance with the provisions of legislation.
Direct marketing and processing of personal data
What personal data is processed
− name, telephone number and e-mail address;
− delivery address;
− bank account number;
− cost of goods and services and payment-related data (purchase history);
− customer support data.
For what purpose is personal data processed
Personal data is used to manage customer orders, deliver goods and for marketing purposes. Purchase history data (purchase date, goods, quantity, customer details) is used to compile an overview of purchased goods and services and to analyze customer preferences. The bank account number is used to refund payments to the customer. Personal data such as e-mail, telephone number, customer name are processed to resolve issues related to the provision of goods and services (customer support). The IP address or other network identifiers of the online store user are processed to provide the online store as an information society service and to produce website usage statistics.
Legal basis
Personal data is processed for the performance of a contract concluded with the customer or for marketing purposes. Personal data is processed to fulfill a legal obligation (e.g. accounting and resolving consumer disputes).
Recipients to whom personal data is transferred
Personal data is transferred to the online store's customer support to manage purchases and purchase history and to resolve customer problems. The name, telephone number and e-mail address are forwarded to the transport service provider chosen by the customer. If the goods are delivered by courier, then in addition to the contact details, the customer's address is also forwarded. If the online store's accounting is carried out by the service provider, then personal data is forwarded to the service provider for accounting operations. Personal data may be forwarded to information technology service providers if this is necessary to ensure the functionality of the online store or data hosting.
The buyer can opt out of offers and newsletters sent to the e-mail at any time by notifying the Online Store by e-mail (info@tinymatsalu.com). The Online Store is the controller of personal data, and the Online Store forwards the personal data necessary for making payments to the authorized processor LHV Bank.
Cookies
We use cookies on our website to make our service more user-friendly and to offer improved and customized functions when visiting the website and products.
We use session cookies, persistent cookies and third-party cookies (Google Analytics, Facebook). These analytics cookies allow us to recognize, count and track visitors to our website. We do this to improve the way our website works.
Many web browsers offer the option to prevent third-party cookies from being set. If enabled, your web browser will only allow cookies from the web service you are currently visiting to be stored on the website. You can choose to do so through your web browser settings (this option will prevent all third-party cookies from being stored).
You can clear your web browser's cookie cache through your web browser settings. Deleting a cookie will delete the unique identifier stored in the browser's cache, along with the associated online profile. Clearing the cookie cache will not prevent new cookies from being stored in the future.
Each web browser is different, so if you are unsure how to change your cookie settings, please read the cookie management and user guide linked below. Your device's operating system may include
additional cookie controls. If you do not want cookies to collect information, please opt out of cookies in your browser settings. For more information on managing cookies, visit
www.allaboutcookies.org/manage-cookies.
Marketing
ELLA & ARTI's tiny FARM would like to bring relevant news about services and products to its customers who are interested in receiving direct marketing communications.
By subscribing to our newsletter on the website www.tinymatsalu.com, we will send you news about the company's activities, products and campaigns by e-mail. In order to send marketing communications by e-mail, we process your name and e-mail.
When Matsalu Lahe Kodu OÜ sends you an e-mail, we may collect statistical data about your interaction with that communication, for example, whether you opened the email, which links you click on, which devices you use for this and what their technical characteristics are. Such information is stored in the contact history. We may evaluate the behavior of our contacts before sending the newsletter (data obtained from the contact history, participation in organized events, etc.). This is necessary so that we can send you more personalized messages by email. Matsalu Lahe Kodu OÜ has a legitimate interest in understanding the needs and preferences of our contacts in order to provide them with more relevant information.
Please note that if you are in our contact database, we may process your name and email address or mobile phone number for the purpose of showing you or people similar to you (so-called Lookalike Audience) advertisements on Facebook, Google, YouTube, LinkedIn and/or Instagram.
Privacy Policy Terms and Changes
By using the Matsalu Lahe Kodu OÜ website, you have read and agreed to these principles and conditions. We reserve the right to change the general terms and conditions of the privacy policy if necessary, informing all parties involved.
Dispute resolution
If the buyer has any complaints regarding the Online Store, they must be sent by e-mail to info@tinymatsalu.com
If the buyer and the Online Store are unable to resolve the dispute by agreement, the buyer may contact the Consumer Disputes Commission. The procedural terms can be found on the page https://komisjon.ee/et. A form for submitting an application is also available on the same page.
The Consumer Disputes Commission is competent to resolve disputes arising from the contract concluded between the buyer and the Online Store. The review of the buyer's complaint by the Commission is free of charge.
The buyer may contact the European Union's consumer dispute resolution platform.
Intellectual and industrial property of Matsalu Lahe Kodu OÜ
Matsalu Lahe Kodu OÜ is the owner of the texts, images, logos, distinctive signs, sounds, animations, videos, source code, design, navigation structure, databases and various software elements contained on the website, as well as the industrial and intellectual property rights related to the website.
The copyright of the website and the social media @tinyfarmerarti is protected and use without the author's permission is prohibited.
Any transmission, distribution, reproduction or storage of the content stored on this website, in whole or in part, for profit or commercial purposes, is prohibited. If you wish to use the content of the section for such purposes or reproduce it in whole or in part, you must request written permission from Matsalu Lahe Kodu OÜ.
For the purpose of preserving possible intellectual or industrial property rights, if any user or third party considers that their legal rights have been violated by the presentation of certain content on the website, they must inform Matsalu Lahe Kodu OÜ of the said circumstances by e-mail at info@tinymatsalu.com.
Access to this website does not grant the user any rights or ownership over the intellectual and industrial property rights of the company's elements.